Do you get frustrated by the infuriating PS5 LAN cable disconnected error? We understand your frustration. But don’t toss your controller in defeat just yet. We’ve got some invaluable tips and tricks to help you conquer this issue once and for all.
In this blog post, we will explore the underlying causes of the PS5 LAN cable disconnected error. We will also provide detailed step-by-step instructions on how to fix it. We’ve got you covered. We examine your network settings and troubleshoot potential hardware problems.
As a bonus, we’ll also share some expert advice on optimizing your connection for an even smoother gaming experience.
Grab your favorite snack. Prepare to elevate your troubleshooting skills with our comprehensive guide. It resolves the pesky PS5 LAN cable disconnected error.
Let’s dive in.
Table of Contents
PS5 LAN Cable Disconnected – How to Fix?
You can take multiple measures to resolve the PS5 LAN Cable Disconnected error. These include:
- Restarting your modem and console: One of the first steps to take is to simply restart your modem and console. This can help reset the network connection and potentially resolve any connectivity issues.
- Updating the console’s system software: It is important to ensure that your PS5 is running on the latest system software. To check for updates, go to Settings > System > System Software > System Software Update and Settings.
- Reverting to default settings: If updating the system software does not work, try restoring the console to its default settings through Safe Mode. This can help fix any software glitches that may be causing the LAN Cable Disconnected error.
- Clearing system software cache and rebuilding the database: Another solution is to clear the system software cache and rebuild the database. This can help resolve any corrupted data that may be causing the error.
- Restarting the network router: If the issue persists, it may be a problem with your network router. Try restarting it by unplugging it for 60 seconds before plugging it back in.
- Power cycling the router: In some cases, power cycling the router can help resolve connection issues. To do this, unplug the router from its power source for 30 seconds, then plug it back in.
- Reconnecting Ethernet cable: It’s worth trying to unplug and reconnect the Ethernet cable that connects your console to the router. Sometimes a loose connection can cause connection problems.
If none of these solutions work, it may be necessary to replace the Ethernet cable or contact Sony for further assistance.
Follow these steps to troubleshoot and fix the PS5 LAN Cable Disconnected error. This will allow you to continue enjoying online features and games, such as Witcher 3. New updates will be available.
Fix #1: Power Cycle Your Router and Console
To fix the PS5 LAN Cable Disconnected error, the first step is to power cycle your router and console.
Power cycling involves completely turning off both devices. Then, turning them back on after a brief period of time.
This process refreshes and resets the network connection between the two devices. It can often resolve connectivity issues, such as the LAN Cable Disconnected error.
| Step | Description | How it Helps |
| 1 | Turn off your router and console | This breaks the network connection between the two devices. |
| 2 | Wait for a few minutes | This allows enough time for the network connection to fully disconnect. |
| 3 | Turn on your router and console | This re-establishes the network connection between the two devices. |
| 4 | Reconnect your console to the internet using an Ethernet cable | This ensures a stable and strong connection between your console and router. |
| 5 | Try connecting to online services or playing online games again | If successful, the LAN Cable Disconnected error should be resolved. |
Power cycling your router and console is a simple yet effective solution for resolving connectivity issues. It essentially resets the network connection between the two devices. This provides a fresh start and often resolves any errors or disruptions.
It is recommended to regularly power cycle your router and console to maintain a stable internet connection.
Fix #2: Clear Cache and Rebuild PS5 Database
If you are getting the “LAN cable disconnected” error on your PS5, clearing the cache and rebuilding the database can solve the problem.
This function is tucked away in the console’s Safe Mode, which may be challenging to locate.
Follow these simple steps to quickly and easily clear the cache. Then, rebuild the database to fix the issue.
- Completely power off your PS5.
- Press and hold the power button until you hear two beeps.
- Connect a controller to your console via USB.
- Select “Rebuild Database” from the Safe Mode menu.
- Follow the prompts to complete the process.
This process may take some time. It will remove any temporary files that may have become corrupted over time. This could potentially cause the LAN cable disconnected error.
After clearing the cache and rebuilding the database, some settings may need to be reset. For example, HDR Brightness. However, this should not significantly impact your overall gaming experience.
Game customer support commonly recommends clearing cache. Doing so has resolved various issues, such as freezing or connectivity problems.
It is also essential to note that other helpful PlayStation guides are available. They can help you: check accolades, download previous PS Plus games, and even play Modern Warfare 2’s campaign early.
Fix #3: Update Console System Software
Performing updates on your console’s system software may help resolve the PS5 LAN cable disconnected error. By ensuring that your system is running on the latest version, all necessary bug fixes and improvements will be implemented.
This solution has the potential to fix any underlying software-related issues causing the error. It is recommended to try before seeking professional assistance.
Fix #3: Update Console System Software
One way to potentially fix the PS5 LAN cable disconnected error is by updating your console’s system software. This can be done by making sure your system is running on the latest version, which includes all necessary bug fixes and improvements.
By performing this action, you have a good chance of resolving any underlying software-related issues that may be causing the error. It is highly recommended to try this solution before seeking professional assistance.
To update your console’s system software, follow these steps:
- Go to Settings on your PS5 console.
- Select System.
- Choose System Software Update.
- If an update is available, follow the on-screen instructions to download and install it.
- Once the update is complete, restart your console.
By keeping your console’s system software up-to-date, you not only improve its performance. You also prevent any potential errors or bugs from occurring.
Fix #4: Restore your PS5’s Default Settings
To potentially resolve the LAN cable disconnected error on your PS5, try resetting the console’s network and system settings. Restore its default settings. This can clear any corrupted or incorrect network configurations that may be causing the error.
To restore the default settings on your PS5, follow these easy steps:
- Power off your PS5 console.
- Press and hold the power button for at least 7 seconds until you hear two beeps.
- Connect your controller to the console using a USB cable.
- Select “Restart PS5” from the Safe Mode menu.
- Once your console restarts, select “Restore Default Settings” from the Safe Mode menu.
- Follow the on-screen instructions to complete the restoration process.
Table:
| Steps | Actions |
| 1. | Power off your PS5 console. |
| 2. | Press and hold the power button for at least 7 seconds until you hear two beeps. |
| 3. | Connect your controller to the console using a USB cable. |
| 4. | Select “Restart PS5” from the Safe Mode menu. |
| 5. | Once your console restarts, select “Restore Default Settings” from the Safe Mode menu. |
| 6. | Follow the on-screen instructions to complete the restoration process. |
Fix #5: Switch to a Different LAN Port on Router
To fix the PS5 LAN cable disconnected error, switch to a different LAN port on your router. This can be an effective solution. This simple step can help resolve any issues with the current port being used. It will ensure a stable and high-performing LAN connection for your gaming needs.
There are several reasons why switching to a different LAN port on your router may prove to be effective:
- Overloaded Port: If the current LAN port is overloaded with too many devices, it can result in connection issues. By switching to a less busy port, you can improve the stability and performance of your PS5’s LAN connection.
- Faulty Port: A damaged or faulty port can cause intermittent disconnections. By switching to a different port, you can eliminate this potential problem and ensure a stable connection for your PS5.
- Better Signal Strength: Some ports on a router may have better signal strength or less interference compared to others. By switching to a different port, you may be able to improve the quality of your PS5’s LAN connection.
- Configuration Issues: The current port may have incorrect or conflicting configurations that are causing the LAN cable disconnected error. Switching to a different port can help reset these configurations and establish a proper connection for your PS5.
To switch to a different LAN port on your router, follow these simple steps:
- Identify an available port on your router that is not currently in use.
- Turn off your PS5 and disconnect the LAN cable from the current port.
- Connect the LAN cable to the new port on your router.
- Turn on your PS5 and test the LAN connection.
If switching to a different LAN port does not resolve the issue, try other troubleshooting methods. These include resetting network settings, checking for software updates, or replacing the damaged LAN cable.
These tips will help improve your PS5’s LAN connection. They will provide uninterrupted gaming sessions.
Conclusion
In conclusion, the PS5 LAN cable disconnected error can be a major inconvenience for passionate gamers. But don’t let it dampen your gaming spirit just yet. Our comprehensive guide and troubleshooting tips will help you overcome this issue. You’ll get back to your online gaming sessions in no time.
We have provided step-by-step instructions to help you conquer this pesky error. These solutions range from simple, like restarting your modem and console, to more technical, like updating system software and switching LAN ports. And as an added bonus, we’ve also shared expert advice on optimizing your connection for a smoother gaming experience.
Remember to regularly update your console’s system software. Power cycle your router and console to maintain a stable internet connection. If you encounter any other errors or issues with your PS5, don’t hesitate to seek assistance from the official Sony support website.
With these tips in mind, you should be able to successfully troubleshoot and fix the PS5 LAN cable disconnected error.
