How To Fix PS5 Black Screen After Logo?

It’s a common issue that can put a damper on your gaming experience.

But don’t despair. Our team has done the legwork. We bring you the ultimate troubleshooting guide for this pesky problem.

In this blog post, we’ll delve into everything you need to know about the “PS5 Black Screen After Logo” issue. We’ll cover its possible causes and step-by-step solutions.

Here’s what you can expect from our article:

• The black screen problem is widespread among PS5 users.
• It can stem from various sources, such as system updates, hardware malfunctions, or software glitches.
• Our guide offers clear and easy-to-follow steps to fix the issue promptly.
• We also share tips on how to prevent it from recurring in the future.

So, if you’re ready to bid farewell to that annoying black screen and get back to uninterrupted gaming sessions, then keep reading. Our comprehensive guide will help you troubleshoot and resolve the issue like a pro.

Let’s dive in.

How To Fix Ps5 Black Screen After Logo?

Various potential solutions exist for the PS5 black screen issue after the logo appears. These include:

• Checking your TV or monitor: Before attempting any fixes, ensure that your TV or monitor is functioning properly and that the HDMI cables are not faulty.
• Adjusting output resolution: Incompatible video output resolution with your TV or monitor is a common cause of the black screen issue. This can be adjusted in safe mode.
• Power cycling: Sometimes, simply powering off and then back on the console can resolve the black screen issue.
• Rebuilding database: In safe mode, you can also try rebuilding the database of your PS5, which may fix any software issues causing the black screen.
• Factory reset: If all else fails, you can try performing a factory reset on your PSHowever, keep in mind that this will erase all data, so it’s important to back up important files beforehand.
• Checking HDMI ports: Ensure that the HDMI port on your PS5 and TV or monitor are not damaged or malfunctioning.
• Contacting support: If none of these solutions work, it may indicate a hardware issue with the console itself. In this case, contacting PlayStation support may be necessary.

Aside from these potential solutions, it’s crucial to note that rumors of a “black PS5” being sold by a third-party company are false. Sony has not officially released such a version. All orders for the SUP3R5 version were eventually canceled due to threats received by the company.

Additionally, if you encounter a PS5 black screen while playing certain games, it may be worth checking if your region is supported by PlayStation. This may make it easier to access support and repairs.

Furthermore, if you come across a blinking blue light on your PS5, this indicates a separate issue. It should be addressed separately from the black screen problem.

Troubleshooting Steps for PS5 Black Screen After Logo

One of the most common problems that PS5 users encounter is a black screen after the logo appears. This can be caused by a variety of factors. These include incorrect resolution output, faulty HDMI cables, and enabled additional settings.

To resolve this issue, follow the troubleshooting steps below.

Step 1: Check Power and Connections

Firstly, ensure that your console is properly plugged in and receiving enough power.

Also, make sure that all cables are securely connected to both the console and your TV.

Step 2: Try a Different HDMI Cable

In some cases, a faulty HDMI cable could be the culprit behind the black screen issue.

To check this, try using a different cable and see if it resolves the problem.

Step 3: Disconnect External Drives

If you have any external drives connected to your console, unplug them while it is turned off.

Then, turn on your console and check if the black screen issue persists.

Step 4: Adjust Settings

Certain settings on your PS5 can interfere with your TV’s compatibility. This can cause a black screen.

To fix this, disable HDR, HDCP, and deep color temp settings in your console’s display settings.

Step 5: Rebuild Database

If none of the above steps work, try rebuilding your PS5’s database.

You can do this by turning off your console. Then, hold down the power button for 7 seconds until you hear a second beep.

Step 6: Factory Reset

If rebuilding the database does not work, you may need to perform a factory reset on your console.

Keep in mind that this will erase all data on your PS5, so make sure to back up important files beforehand.

Step 7: Contact Sony Support

If all else fails, it may be best to contact Sony support for further assistance.

They may provide extra troubleshooting steps. If needed, they can also arrange repairs.

Follow these steps to resolve the black screen issue on your PS5 after the logo appears.

Checking TV Display and HDMI Cables

Troubleshooting a black screen issue on your PS5 can be daunting. One of the most common culprits is often the TV display and HDMI cables.

To ensure these components are not causing the problem, here are some steps you can take:

• Verify proper connection: It is important to check that your HDMI cable is properly connected to both your PS5 and TV. If you have an external HDMI switch or receiver, ensure it is also connected correctly.
• Test with a different HDMI cable: Sometimes, the issue may lie with the HDMI cable itself. Consider trying a different cable to see if that resolves the black screen problem.
• Check HDMI ports: If your TV has multiple HDMI ports, try switching to a different port to see if that solves the issue.
• Use a high-speed HDMI cable: For optimal performance, it is recommended to use a high-speed HDMI cable with your PS5.
• Revert console resolution: If you experience a black screen after changing the console resolution, try reverting back to the default resolution to see if that fixes the problem.
• Configure HDCP settings: HDCP (High-bandwidth Digital Content Protection) is a form of copy protection used by many devices, including gaming consoles. Make sure that HDCP is enabled on both your PS5 and your TV.
• Lower output resolution: If your TV does not support higher resolutions, try lowering the output resolution of your PS5 to match your TV’s capabilities.
• Dust buildup check: Dust or debris buildup can interfere with the connection between your TV display and HDMI ports, so be sure to check for any obstructions.
• Contact Sony support: If none of the above steps solve the black screen issue, it may be necessary to contact Sony support for further assistance.

In summary, checking your TV display and HDMI cables is an important step in troubleshooting a black screen issue on your PS.

By following these steps, you can ensure that these components are not causing the problem and work towards finding a solution.

Restarting in Safe Mode and Rebuilding Database

Experiencing a black screen after the logo appears on your PS5 can be frustrating, but there are steps you can take to resolve this issue.

Restarting in Safe Mode and rebuilding the database are two useful techniques. They can help fix this problem by addressing any potential software issues.

Restarting in Safe Mode is the first step you should take. To do this, follow these simple steps:

• Press and hold down the power button on your console until you hear two beeps, indicating that it’s turning off.
• Connect a controller to your PS5 using a USB cable.
• Press and hold the power button again until you hear a single beep, then release it immediately.
• You will be prompted to connect a controller using a USB cable.
• From the menu that appears, select “Restart PS5.”

If restarting in Safe Mode does not solve the issue, try rebuilding the database instead. Here’s how:

• Turn off your console by pressing and holding down the power button until you hear two beeps.
• Connect a controller to your PS5 using a USB cable.
• Press and hold the power button again until you hear a single beep, then release it immediately.
• You will be prompted to connect a controller using a USB cable.
• From the menu that appears, select “Rebuild Database” and follow the prompts.

This process may take some time. It can effectively fix various issues with your console, including the black screen after logo problem. If these steps do not work, consider resetting your console to factory settings. If that does not work, contact customer support for further assistance.

Adjusting Output Resolution and Performing Factory Reset

One common issue that PS5 users may encounter is the black screen after the logo appears. This can be frustrating, especially when you are eager to play your favorite games.

Fortunately, there are two effective methods for resolving this problem. They are adjusting the output resolution and performing a factory reset.

Aside from these solutions, there are also other troubleshooting methods that can help fix the black screen issue. These include checking for loose connections. Replace faulty HDMI cables. Disable certain settings like HDR or HDCP. However, if none of these methods work, it is best to contact Sony for further assistance.

Contacting PlayStation Support for Further Assistance

If you have tried all possible solutions and still have the PS5 black screen issue, it may be time to seek help from PlayStation Support. You can contact their support team through multiple channels. The table below outlines them.

To expedite the process, have your PS5 console’s serial number ready when contacting support. Also, explain the steps you’ve taken to troubleshoot the black screen issue. This will help the support team understand the problem. It will allow them to offer a more targeted solution.

In addition to contacting PlayStation Support, it can also be helpful to check online forums and communities. Look for other users who have faced similar issues and found successful solutions. This can provide additional insights and potential fixes for the black screen problem.

Remember, if all else fails, you can contact PlayStation Support 24/7. They can help with any technical difficulties you may encounter on your PS5.

Dealing with PS5 Black Screen While Playing Specific Games

It’s a frustrating experience, but don’t worry, there are several troubleshooting steps you can take to resolve this issue.

First things first, check your console and cable connections. Make sure your PS5 is turned on and all cables are securely connected. Sometimes, a loose connection can cause a black screen.

If checking the connections doesn’t help, try rebooting your console. Turn off your PS5, unplug it for a few minutes, and then plug it back in. This can help resolve any software glitches that may be causing the black screen.

Make sure your PS5’s software is up to date. Go to Settings > System > System Software > System Software Update and Settings to check for any available updates.

Still seeing a black screen? Try resetting your console to its default settings. Go to Settings > Saved Data and Game/App Settings > Game Presets > Reset PS5.

Another troubleshooting tip is to change your HDMI cables. Sometimes, using a different HDMI cable can resolve the black screen issue. Test the game with a different HDMI cable to see if that makes a difference.

It’s also important to make sure that your TV or monitor is compatible with the PS. Some older models may not support certain resolutions or features of the console.

If the black screen only occurs while playing a specific game, try restarting the game or checking for a stable internet connection. A poor connection can sometimes cause the game to freeze or crash.

To further troubleshoot, test the HDMI cable with another device and make sure it is securely connected to both the PS5 and TV/monitor.

If none of these solutions work, there may be a hardware issue with your PS. In this case, contact PlayStation Support for further assistance.

They will provide you with more specific troubleshooting steps. If necessary, they will arrange for a repair or replacement.

Conclusion

In conclusion, the PS5 black screen problem after the logo appears is a common frustration among gamers.

Our team has compiled a comprehensive troubleshooting guide. It will help you overcome this pesky issue. It covers all the necessary steps to fix the black screen on your PS5. You can check your TV and HDMI connections. Adjust the output resolution and perform a factory reset.

We also offer tips on preventing future occurrences. We also provide tips for dealing with specific games that may trigger the black screen. If none of these solutions work, reach out to PlayStation Support.

You can use these solutions to get rid of the annoying black screen. Then, you can resume uninterrupted gaming sessions on your PS5.